Care Providers
Care Providers
Care ProviderS
Secure Your Care Agency with Careneighbour
Secure Your Care Agency with Careneighbour
Your entire workforce quality, visible in one screen.
Your entire workforce quality, visible in one screen.
No more waiting for a complaint to find out a carer needed support three weeks ago. Family concerns, triaged and ready for action. When a family flags a concern from their visit summary, it lands directly in your queue, with urgency level, the carer’s session record, and a resolution workflow. You respond within 24 hours instead of 24 days.
Ambient Documentation
Ambient Documentation
Ambient Documentation
AI captures the session in real time and generates a structured record the moment the visit ends. Your carers go home on time. Your records are complete before the front door closes.
Saves
of documentation per carer per week
Saves
of documentation per carer per week
Saves
of documentation per carer per week
Realtime risk Flagging
Stop finding out about problems through complaints. Careneighbour enables carer to flag missed medication, mobility concerns, and inform relevant parties the red flags during care sessions
before a family calls
before an incident report is filed before it reaches the ACQSC.
before a family calls
before an incident report is filed before it reaches the ACQSC.
One Ingestion
Three Outputs…
One Ingestion Three Outputs
One Ingestion Three Outputs
The same audio stream routes three completely different outputs simultaneously:
→ A warm, plain-language visit diary to the family
→ A professional session record and coaching note to the carer
→ A quality signal, compliance flags, and trust score to you
The same audio stream routes three completely different outputs simultaneously:
→ A warm, plain-language visit diary to the family
→ A professional session record and coaching note to the carer
→ A quality signal, compliance flags, and trust score to you
The same audio stream routes three completely different outputs simultaneously
→ A warm, plain-language visit diary to the family
→ A professional session record and coaching note to the carer
→ A quality signal, compliance flags, and trust score to you
You already know the problem. Here's why it compounds.
You already know the problem. Here's why it compounds.
Home care visits are a black box. Families can’t see in. Managers can’t see in. And your carers are burning out writing notes that nobody trusts.
Careneighbour closes that gap by turning every visit into a verified, consent-based record that protects your carers, reassures families, and gives your compliance team what it actually needs.
Home care visits are a black box. Families can’t see in. Managers can’t see in. And your carers are burning out writing notes that nobody trusts.
Careneighbour closes that gap by turning every visit into a verified, consent-based record that protects your carers, reassures families, and gives your compliance team what it actually needs.
Home care visits are a black box. Families can’t see in. Managers can’t see in. And your carers are burning out writing notes that nobody trusts.
Careneighbour closes that gap by turning every visit into a verified, consent-based record that protects your carers, reassures families, and gives your compliance team what it actually needs.
The Retention Cliff
The Retention Cliff
80% of new home care hires quit within their first 100 days. Not because of pay. Because they feel unsupported, unrecognised, and buried in paperwork at the end of every shift. When good carers leave, they take client relationships, institutional knowledge, and your star rating with them.
80% of new home care hires quit within their first 100 days. Not because of pay. Because they feel unsupported, unrecognised, and buried in paperwork at the end of every shift. When good carers leave, they take client relationships, institutional knowledge, and your star rating with them.
The Cost of Departure
The Cost of Departure
A single RN turnover now costs an average of $61,110. Recruiting, onboarding, training, lost productivity. Multiply that by your current attrition rate and the number stops being an operational inconvenience, it becomes an existential budget line.
A single RN turnover now costs an average of $61,110. Recruiting, onboarding, training, lost productivity. Multiply that by your current attrition rate and the number stops being an operational inconvenience, it becomes an existential budget line.
"Pajama Time" Crisis
"Pajama Time" Crisis
Carers are completing documentation at home, unpaid, after hours. Every compliance note written on a personal phone at 10pm is a resignation letter being drafted. The documentation burden is not a minor irritant, it is the leading driver of burnout in your workforce right now.
Carers are completing documentation at home, unpaid, after hours. Every compliance note written on a personal phone at 10pm is a resignation letter being drafted. The documentation burden is not a minor irritant, it is the leading driver of burnout in your workforce right now.
Deterministic Fact Verification
Every AI-generated claim is verified against the source transcript before it reaches anyone. A secondary verification pass checks each generated sentence against a specific timestamp in the transcript. If the claim isn’t supported, it’s removed, not softened, REMOVED. Your carers and your clients are never exposed to AI hallucinations.
The raw audio never exists beyond the moment of transcription. Recording begins only after the carer reads a mandatory verbal consent script to the care receiver. The moment the transcript is generated, the audio is permanently deleted. What is retained is a structured text record encrypted, Australian-hosted, and accessible only to the parties who have consented.
Deterministic Fact Verification
Every AI-generated claim is verified against the source transcript before it reaches anyone. A secondary verification pass checks each generated sentence against a specific timestamp in the transcript. If the claim isn’t supported, it’s removed, not softened, REMOVED. Your carers and your clients are never exposed to AI hallucinations.
The raw audio never exists beyond the moment of transcription. Recording begins only after the carer reads a mandatory verbal consent script to the care receiver. The moment the transcript is generated, the audio is permanently deleted. What is retained is a structured text record encrypted, Australian-hosted, and accessible only to the parties who have consented.
Deterministic Fact Verification
Every AI-generated claim is verified against the source transcript before it reaches anyone. A secondary verification pass checks each generated sentence against a specific timestamp in the transcript. If the claim isn’t supported, it’s removed, not softened, REMOVED. Your carers and your clients are never exposed to AI hallucinations.
The raw audio never exists beyond the moment of transcription. Recording begins only after the carer reads a mandatory verbal consent script to the care receiver. The moment the transcript is generated, the audio is permanently deleted. What is retained is a structured text record encrypted, Australian-hosted, and accessible only to the parties who have consented.
your best carers will choose the agency that invests in them.
CareNeighbour is not just a compliance tool. It is a recruitment and retention signal. High-quality carers are increasingly choosing employers who give them tools that protect their professional reputation, reduce their administrative burden, and create a verified record of the care they deliver. A carer who has built a trust score and portfolio of verified sessions is not going to leave for an agency that offers a clipboard and a paper timesheet. When you pilot with us, you are not just testing a product. You are signalling to your workforce, current and prospective that you take their time, their reputation, and their wellbeing seriously.
your best carers will choose the agency that invests in them.
CareNeighbour is not just a compliance tool. It is a recruitment and retention signal. High-quality carers are increasingly choosing employers who give them tools that protect their professional reputation, reduce their administrative burden, and create a verified record of the care they deliver. A carer who has built a trust score and portfolio of verified sessions is not going to leave for an agency that offers a clipboard and a paper timesheet. When you pilot with us, you are not just testing a product. You are signalling to your workforce, current and prospective that you take their time, their reputation, and their wellbeing seriously.
your best carers will choose the agency that invests in them.
CareNeighbour is not just a compliance tool. It is a recruitment and retention signal. High-quality carers are increasingly choosing employers who give them tools that protect their professional reputation, reduce their administrative burden, and create a verified record of the care they deliver. A carer who has built a trust score and portfolio of verified sessions is not going to leave for an agency that offers a clipboard and a paper timesheet. When you pilot with us, you are not just testing a product. You are signalling to your workforce, current and prospective that you take their time, their reputation, and their wellbeing seriously.
We’re inviting Care Providers to join our Pilot Program
This is not a sales process. It is a co-design partnership.
Over eight weeks, your carers use Careneighbour on live visits. We measure documentation time saved, family engagement, quality signal accuracy, and carer satisfaction. You get the product, the data, and a direct line to our development team. We get the real-world feedback that makes TrustLayer better.
There is no cost to participate. Pilot partners receive preferential pricing when we launch commercially, and your operational feedback directly shapes what we build next.
This is not a sales process. It is a co-design partnership.
Over eight weeks, your carers use Careneighbour on live visits. We measure documentation time saved, family engagement, quality signal accuracy, and carer satisfaction. You get the product, the data, and a direct line to our development team. We get the real-world feedback that makes TrustLayer better.
There is no cost to participate. Pilot partners receive preferential pricing when we launch commercially, and your operational feedback directly shapes what we build next.
Help us Redfine Care
We're not building this alone. We're building this with you. Answer a few quick questions to help us understand your care situation. Your answers will help shape our product.
Press Here
Help us Redfine Care
We're not building this alone. We're building this with you. Answer a few quick questions to help us understand your care situation. Your answers will help shape our product.
Press Here
Help us Redfine Care
We're not building this alone. We're building this with you. Answer a few quick questions to help us understand your care situation. Your answers will help shape our product.